FAQ

Where is your shop located?

We are located at Eunos Industrial Area and 8 minutes walk away from Eunos MRT Station

We will advise location when a self collection order is placed to avoid overcrowding in our shop which may compromise our client’s experience

Where do you deliver?

We deliver only to addresses within mainland Singapore. For places where a delivery permit is required, please inform us beforehand

How long will it takes before my order is processed?

Orders will be processed within 1 to 2 working days upon receiving payment

How long will delivery take?

Door to door delivery usually takes 3 to 5 working days unless otherwise stated

Delivery via. Singpost is between 3 to 14 working days

How much are the delivery fees?

S$10 flat for domestic door to door delivery for orders below S$150

Domestic mailing via. Singpost is possible for items less than 500 grams at additional $2.50

FREE delivery for domestic orders above S$150

Are the prices inclusive of GST?

Prices displayed are nett and includes GST

May I make the purchase now and request for delivery at a later date?

Of course you can! As long as payment is received, we can arrange for delivery at a later date

What are the payment modes?

Bank transfer to DBS Savings Account 052-1-005624 or PayNow to 93627413 (Preferred)

Credit Cards

Paypal

What happens if goods received are defective?

We will change it at the earliest possible date with no extra charges (limited to 7 days within reciving of item)

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If you have any other questions

Please feel free to contact us!

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